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Using this website.
Updated 27 September 2026
Lough House Hotel Ltd
A small Highland house, with care for every detail. These policies explain how we look after your information and what to expect when using our website.
The house and this website
This website is operated by Lough House Hotel Ltd, Glen Croich Road, Strathconon, IV24 3BX, Scotland. Contact us at stay@loughhouse.co. It describes our rooms, dining, spa, gatherings and experiences, and lets you enquire or begin a reservation.
Browsing or sending an enquiry does not create a booking. A reservation is confirmed when you receive its confirmation and meet the payment conditions presented during booking. Please check your dates, guest details and requirements before confirming.
Reservations and external services
Rates and packages are subject to availability. Prices are in GBP and include applicable taxes unless stated otherwise. Your booking confirmation sets out the accommodation, inclusions, payment schedule and cancellation terms. Separate arrangements for dining, treatments and events are confirmed with the house. Seasonal menus may change; tell us about dietary or access needs before reserving.
The reservation service presents the terms that apply to your chosen stay before payment. Read them carefully and keep your confirmation. Maps and other external services have their own terms and privacy notices; their operators are responsible for their content.
Respectful use and content
Use the site lawfully. Do not attempt unauthorised access, disrupt its services or submit malicious or unlawful material. Only send information you are entitled to share.
Website text, design and images are protected by their respective rights holders. You may browse and save information for planning your own visit. Reproduction or commercial reuse requires the relevant permission. Third-party rights remain with their owners.
Privacy, changes and applicable law
Read our Privacy Policy for enquiry data, cookies and optional marketing choices. We may update these website terms and publish the revised date here; changes do not alter an existing booking’s agreed terms without your agreement.
These website terms are governed by Scots law. You retain any mandatory consumer protections and rights to bring a claim in the courts available under applicable law. Nothing here limits liability that cannot lawfully be limited, including for fraud or death or personal injury caused by negligence. For questions or complaints, contact stay@loughhouse.co or write to the house at the postal address above.